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If an accident occurs

  • When a vehicle accident occurs, move the vehicle to a safe place, turn OFF the vehicle and remove the auxiliary battery (12V) terminal to prevent high voltage electricity from flowing.

  • If electric wires are exposed from inside or outside the vehicle, do not touch the wires.

    Also, do not touch the high voltage electric wire (orange), connector, or any of the electric components and devices. This may cause electric shock and lead to injuries.

  • When a vehicle accident occurs and the high voltage battery is damaged, harmful gas and electrolytes may leak. Be careful not to touch the leaked liquid.

  • When you suspect leakage of inflammable gas and other harmful gases, open the windows and evacuate to a safe place. If any leaked fluid comes in contact with your eyes or skin, immediately clean the affected area thoroughly with tap water or saline solution and have doctors inspect it as soon as possible.

  • If a small scale fire occurs, use a fire extinguisher (ABC, BC) that is meant for electrical fires. If it is impossible to extinguish the fire in the early stage, maintain a safe distance away from the vehicle and immediately call your local fire emergency responders. Also, advise them that an electric vehicle is involved.

  • If the fire spreads to the high voltage battery, large amounts of water is needed to put out the fire. Using small amounts of water or fire extinguishers not meant for electrical fires could cause serious injury or death from electrical shocks.

  • If you cannot put out the fire immediately, the high voltage battery may explode. Evacuate to a safe place and do not let other people approach the site. Contact the fire department and notify them of an electric vehicle fire.

  • If the vehicle is flooded with water, immediately turn OFF the vehicle and evacuate to a safe place. Contact the fire department or an authorized Kia dealer.

  1. Dollies

  • If towing is required, lift all four wheels off the ground and tow the vehicle.

  • If you tow the vehicle while the rear wheels (for 2WD vehicle) or all 4 wheels (for AWD vehicle) are touching the ground, the vehicle motor may generate electricity and the motor components may be damaged or a fire may occur.

  • When a vehicle fire occurs due to the battery, there is a risk of a second fire. Contact the fire department when towing the vehicle.